Member Services Specialist - Friendly Teller & Community Impact

Ultipro; Altoona (WI); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Annual Healthy Living Fund

Student Loan Repayment Program

401(k) Contribution and Match

Job summary

WESTconsin Credit Union is seeking a Teller to handle transactions and deliver friendly, confidential member service in a fast-paced environment. You will process financial transactions, address member inquiries, and refer needs to the right teams as you build lasting relationships.

The role requires a High school diploma or equivalent, basic computer and data entry skills, and excellent communication. It includes an every-other-Saturday rotation and competitive benefits.

Qualifications

• High school diploma or equivalent required and proven customer service experience.
• Proficiency in basic computer use, data entry and typing is required.
• Positive attitude, professional image and self-motivation are essential.
• Excellent oral and written communication skills are required.
• Includes an every other Saturday rotation.

Responsibilities

• Represent the Credit Union to members in a friendly, positive, and professional manner.
• Provide prompt, efficient, confidential, and accurate service in processing transactions.
• Respond to members' requests, problems, and complaints and direct them to the proper person for resolution.
• Learn to recognize member needs for services and present and refer them appropriately.
• Handle all monetary transactions for members.

Skills

Customer service

Written & verbal communication

Data entry

Education

High school diploma or equivalent

Tools

Basic computer skills

Typing

Job description

WESTconsin Credit Union is seeking a Teller to handle transactions and deliver friendly, confidential member service in a fast-paced environment. You will process financial transactions, address member inquiries, and refer needs to the right teams as you build lasting relationships.

The role requires a High school diploma or equivalent, basic computer and data entry skills, and excellent communication. It includes an every-other-Saturday rotation and competitive benefits.