Member Services Rep – Welcoming Members and Boosting Fitness

Paycom; Ruston (LA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PF Black Card membership

Job summary

Planet Fitness is seeking a dynamic Member Services Representative in Ruston, LA to deliver an exceptional member experience. You will greet, assist, and engage members, guide tours, enroll new members, and ensure the club remains clean and welcoming.

This role emphasizes energy, positivity, and teamwork, with opportunities to promote PF Black Card benefits and grow with the company. You will be part of a supportive, judgment-free environment that helps people pursue healthier lifestyles.

Qualifications

• Birthdate confirms you are at least 18 years old.
• Passion for helping others.
• Ability to lift up to 50 lbs and perform physical tasks as needed.

Responsibilities

• Provide members with an unprecedented experience and encourage them in achieving fitness goals.
• Make members feel like family in a clean, judgment-free environment.
• Assist with tours, member enrollment, and welcome desk check-ins.
• Promote PF Black Card amenities and memberships.
• Support club responsibilities and team collaboration.

Skills

Customer service

Communication

Dependability

Education

High School diploma or GED

Job description

Planet Fitness is seeking a dynamic Member Services Representative in Ruston, LA to deliver an exceptional member experience. You will greet, assist, and engage members, guide tours, enroll new members, and ensure the club remains clean and welcoming.

This role emphasizes energy, positivity, and teamwork, with opportunities to promote PF Black Card benefits and grow with the company. You will be part of a supportive, judgment-free environment that helps people pursue healthier lifestyles.