Member Experience Specialist – Gym & Wellness

Planet Fitness-United Fitness Partners; Houma (LA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

PF Black Card membership

Competitive salaries

Job summary

Planet Fitness-United Fitness Partners is seeking a lively Member Services Representative at our Houma, LA location. You will greet members, drive member enrollment, and promote PF Black Card amenities in a judgment-free gym environment.

As a non-exempt role, you’ll work with a team to deliver an exceptional member experience, handle tours, and assist with check-ins and community engagement. Flexible hours, including weekends, are expected.

Qualifications

• Birthdate that confirms you are a minimum of 18 years of age.
• Passion for helping others.
• Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
• On-time dependability because you know people are counting on you.
• High School diploma or GED equivalent.

Responsibilities

• As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment.
• Finding new and current members to join the fitness trainer in fitness classes.
• You’ll impress new and existing members when you introduce them to our PF Black Card amenities. They’re going to want these benefits!
• You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.
• Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
• Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
• United FP offers competitive salaries, PF Black Card membership and opportunities for growth.

Skills

Passion for helping others

On-time dependability

Understanding physical demands

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners is seeking a lively Member Services Representative at our Houma, LA location. You will greet members, drive member enrollment, and promote PF Black Card amenities in a judgment-free gym environment.

As a non-exempt role, you’ll work with a team to deliver an exceptional member experience, handle tours, and assist with check-ins and community engagement. Flexible hours, including weekends, are expected.