Member Services Rep — Growth, Benefits & Free Club Card

Planet Fitness; Barlow Heights (PA); Sur place; USD 14 000 - 19 000; Plein temps

Avantages offerts par ce poste

Growth opportunities

Pay raises at milestones

Shift differential

PTO for all employees

401K with employer match

Health insurance options

Life insurance & short-term disability

Employee assistance program

Free Black Card membership

Résumé du poste

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative for a full-time role in Pennsylvania. The position offers entry-level growth and a competitive schedule with pay progression based on tenure.

Responsibilities include greeting members, answering inquiries, processing purchases at the POS, and promoting fitness classes while maintaining a clean, welcoming club environment.

Qualifications

• Customer service experience
• High school diploma/GED equivalent preferred
• Must be 18 years of age or older
• Basic computer proficiency

Responsabilités

• Provide superior customer service to Planet Fitness members, guests and prospective members
• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, log amenities
• Respond to member questions and concerns in a timely, professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote fitness instruction classes (PE@PF) to current and new members
• Provide a clean, sanitized and safe club environment

Connaissances

Customer service

Basic computer proficiency

Formation

High school diploma/GED

Description du poste

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative for a full-time role in Pennsylvania. The position offers entry-level growth and a competitive schedule with pay progression based on tenure.

Responsibilities include greeting members, answering inquiries, processing purchases at the POS, and promoting fitness classes while maintaining a clean, welcoming club environment.