Member Services Pro I/II – Banking & Lending

WSECU; Pullman (WA); Vor Ort; USD 29.000 - 50.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(K)

Paid Holidays

Volunteer Leave

Tuition Assistance

Employee Discounts

Zusammenfassung

WSECU is seeking Member Consultant I/II/III for the Pullman, WA area. You will handle branch duties including consumer lending, new accounts, and teller services while pursuing sales and superior member service. You’ll build strong member relationships and participate in campus events to support student financial needs.

The role emphasizes empathy, knowledge of products, and a friendly, customer-focused approach. Regular weekend and some evening hours are required, with full-time scheduling.

Qualifikationen

• Minimum of one (1) year experience in a financial institution or retail/service-related position.
• Computer experience including proficiency in Microsoft Outlook, Excel and Word.
• Must be willing to register with the Nationwide Mortgage Licensing System and Registry, including fingerprinting and a national criminal background check, and maintain and renew the registration annually

Aufgaben

• Performing all branch functions including consumer lending, opening new accounts, and providing teller services.
• Striving for and hitting your sales and service goals, while keeping the member’s best interest front and center.
• Contributing to your team’s successes and celebrating along the way
• Building and nurturing strong relationships with your members
• Understanding your members’ journey, offering products and services to meet their unique needs
• Showing empathy and lending a hand where your team members and teammates need it most
• Attending and actively participating with staff in WSU Parent and Student Orientation events as well as WSU Week of Welcome events to foster WSECU-WSU relationships and support student financial needs throughout the year
• Organizing, coordinating, and attending WSU weekday and weekend events, including Saturdays, and 2-4 Sundays each year, where applicable
• Having fun!

Kenntnisse

Outlook

Excel

Word

Tools

Symitar

Meridian Link

Image Center

Jobbeschreibung

WSECU is seeking Member Consultant I/II/III for the Pullman, WA area. You will handle branch duties including consumer lending, new accounts, and teller services while pursuing sales and superior member service. You’ll build strong member relationships and participate in campus events to support student financial needs.

The role emphasizes empathy, knowledge of products, and a friendly, customer-focused approach. Regular weekend and some evening hours are required, with full-time scheduling.