Member Services Pro: Growth, Fun Culture, Black Card Perks

Planet Fitness-United Fitness Partners; Fairmont (WV); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

PF Black Card membership

Opportunities for growth

Job summary

Planet Fitness is seeking a high-energy Member Services Representative in Fairmont, WV to deliver an unprecedented member experience in a clean, welcoming, and judgment-free environment. You’ll help members enroll, answer questions, and guide them toward our Black Card amenities.

You’ll work with a team to maintain cleanliness, assist with tours and classes, and contribute to a friendly, energetic club culture. The role requires dependability, a HS diploma, and a passion for helping others.

Qualifications

• Ability to engage with members in a friendly, helpful manner.
• Strong communication and interpersonal skills for diverse member base.
• Ability to stay organized and manage time during busy hours.

Responsibilities

• Keep the club super clean as members expect.
• Assist with recruitment of new and current members to fitness classes.
• Introduce members to PF Black Card amenities and benefits.
• Assist at the welcome desk with check-in and member enrollment/tours.

Skills

People skills

Customer service

Communication

Time management

Education

High School diploma or GED

Job description

Planet Fitness is seeking a high-energy Member Services Representative in Fairmont, WV to deliver an unprecedented member experience in a clean, welcoming, and judgment-free environment. You’ll help members enroll, answer questions, and guide them toward our Black Card amenities.

You’ll work with a team to maintain cleanliness, assist with tours and classes, and contribute to a friendly, energetic club culture. The role requires dependability, a HS diploma, and a passion for helping others.