Member Experience Specialist

Planet Fitness-United Fitness Partners; Beckley (WV); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

PF Black Card membership

Opportunities for growth

Job summary

Planet Fitness-United Fitness Partners in Beckley, WV seeks a high-energy Member Services Representative to deliver a welcoming, judgment-free experience and help members reach fitness goals. You’ll greet, enroll, and engage with members, driving positive changes in a supportive environment.

You’ll lead by example, maintain club cleanliness, and promote PF Black Card benefits while embracing a flexible schedule including weekends and holidays.

Qualifications

• Birthdate that confirms you are a minimum of 18 years of age.
• Passion for helping others.
• Ability to understand and manage physical tasks described in the role.
• On-time dependability because you know people are counting on you.
• High School diploma or GED equivalent.

Responsibilities

• Create an unprecedented member experience at the welcome desk.
• Assist with member enrollment, tours, and club responsibilities.
• Engage with members to promote services and amenities, including Black Card benefits.
• Maintain a clean, welcoming, and energetic club environment.

Skills

Customer service

Dependability

Positive attitude

Teamwork

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners in Beckley, WV seeks a high-energy Member Services Representative to deliver a welcoming, judgment-free experience and help members reach fitness goals. You’ll greet, enroll, and engage with members, driving positive changes in a supportive environment.

You’ll lead by example, maintain club cleanliness, and promote PF Black Card benefits while embracing a flexible schedule including weekends and holidays.