Member Experience & Engagement Specialist

Planet Fitness-United Fitness Partners; Parkersburg (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PF Black Card membership

Competitive salaries

Opportunities for growth

Job summary

Planet Fitness-United Fitness Partners is seeking a Member Services Representative in Parkersburg, WV. You will be the first point of contact for members, delivering a high-energy, welcoming experience in a judgment-free environment.

You will help with member enrollment, tours, and promoting PF Black Card amenities. The role requires passion for helping others, reliability, and the ability to perform physical tasks as part of daily duties.

Qualifications

• 18 years of age or older.
• Passion for helping others.
• Ability to lift up to 50 lbs and perform physical tasks.
• On-time dependability and reliability.

Responsibilities

• Welcome and assist members at the front desk with a positive, energetic attitude.
• Provide tours, information, and enrollment assistance to new and existing members.
• Promote Black Card amenities and benefits to members.
• Maintain a clean, welcoming club environment and assist with club duties as needed.
• Support a friendly, judgment-free atmosphere and contribute to member satisfaction.

Skills

Customer service

Dependable

Punctual

Communication

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners is seeking a Member Services Representative in Parkersburg, WV. You will be the first point of contact for members, delivering a high-energy, welcoming experience in a judgment-free environment.

You will help with member enrollment, tours, and promoting PF Black Card amenities. The role requires passion for helping others, reliability, and the ability to perform physical tasks as part of daily duties.