Member Services Pro — Frontline Retail & Tech Help

Sam's East, Inc.; Evansville (IN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Disability benefits

Employee discounts

Leave programs

Adoption & surrogacy support

Job summary

Sam's Club in Evansville, IN is hiring for a Member Frontline Services associate. You will assist members at the checkout, handle purchases, returns, and exchanges, and promote Sam's Club products and services while guiding customers in using self-service technology.

This role emphasizes safety, integrity, and customer care. You will help maintain a clean, secure store area, participate in safety trainings, and support frontline teammates.

Qualifications

• Retail experience including operating front-end equipment such as a cash register.
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and assist at the checkout area.
• Process member purchases and returns per policy.
• Promote Sam's Club products and services.
• Guide members in using self-service technology.
• Maintain safety and cleanliness of entrance and checkout areas.
• Assist with training and onboarding of front-line associates.

Skills

Retail experience

Cash register operation

Mobile retail apps

Job description

Sam's Club in Evansville, IN is hiring for a Member Frontline Services associate. You will assist members at the checkout, handle purchases, returns, and exchanges, and promote Sam's Club products and services while guiding customers in using self-service technology.

This role emphasizes safety, integrity, and customer care. You will help maintain a clean, secure store area, participate in safety trainings, and support frontline teammates.