Member Services & Loan Support Specialist

HR Consulting Solutions LLC; Mayfield (KY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

PTO (Vacation and Sick Time)

12 Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401K with match up to 6%

Life Insurance

Disability Coverage

Relocation Assistance

Job summary

River Valley AgCredit is seeking a Branch Administrative Assistant in Mayfield, KY. The role focuses on clerical tasks, loan support, member relations, and maintaining accurate records while retiring Association stock.

You will work under the Country Mortgage Manager and contribute to a fast-paced, customer‑oriented team. Ideal candidates have a high school diploma or GED and at least two years of clerical experience.

Qualifications

• High school diploma or GED required.
• At least 2 years in an office or clerical setting.
• Proficient with standard office technology and computer systems.
• Clear written and spoken communication with staff and the public.

Responsibilities

• Greet members and respond to inquiries with accuracy and a positive attitude.
• Handle daily branch operations: mail, files, and office supplies.
• Support loan officers with payments, documents, and record keeping.
• Coordinate meetings, trainings, and community outreach activities.
• Assist with accounting and reporting; ensure data accuracy.
• Maintain confidential records with high attention to detail.
• Help new members with onboarding and paperwork.

Skills

Planning & organization

Written & verbal communication

Calm under pressure

Education

High school diploma or GED

Tools

Office software

Job description

River Valley AgCredit is seeking a Branch Administrative Assistant in Mayfield, KY. The role focuses on clerical tasks, loan support, member relations, and maintaining accurate records while retiring Association stock.

You will work under the Country Mortgage Manager and contribute to a fast-paced, customer‑oriented team. Ideal candidates have a high school diploma or GED and at least two years of clerical experience.