Member Services & Indirect Lending Specialist

APG Federal Credit Union; Edgewood (MD); On-site; USD 26,945 - 43,105; Full time

Benefits offered by this job

Medical and dental benefits

401(k) plan

Educational assistance

Job summary

APG Federal Credit Union in Edgewood, Maryland, is looking for a Member Service Representative to promote Credit Union offerings and serve members effectively. Responsibilities include generating business through member interactions, processing loans, and maintaining member accounts.

Candidates should have 2-3 years of experience in financial services, exceptional customer service skills, and be detail-oriented. Attractive compensation up to $31.29 per hour based on experience, along with comprehensive benefits including medical, dental, and 401(k).

Qualifications

• 2 to 3 years of experience in financial institution products and services.
• Experience interviewing loan applicants and making loan decisions.
• Detail-oriented with strong problem-solving abilities.

Responsibilities

• Generate new business through promotion and member interactions.
• Assist with member account maintenance and loan processing.
• Provide quality control and ensure adherence to Credit Union policies.

Skills

Customer service skills

Loan management

Sales experience

Knowledge of consumer credit laws

Education

High School diploma or equivalent with specialized training

Job description

APG Federal Credit Union in Edgewood, Maryland, is looking for a Member Service Representative to promote Credit Union offerings and serve members effectively. Responsibilities include generating business through member interactions, processing loans, and maintaining member accounts.

Candidates should have 2-3 years of experience in financial services, exceptional customer service skills, and be detail-oriented. Attractive compensation up to $31.29 per hour based on experience, along with comprehensive benefits including medical, dental, and 401(k).