Member Services Front Desk Specialist

ComForCare Home Care (Raleigh, NC); White Bear Lake (MN); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Employee discounts

Job summary

ComForCare Home Care in Minnesota is seeking a Front Desk/Member Services associate to greet potential members and provide a great customer experience at the club, sign up new members, and conduct tours. You will ensure a welcoming environment and support the member journey.

Responsibilities include handling front desk tasks, taking information calls, checking members in, and guiding changes to member accounts while coordinating with the Club Manager.

Qualifications

• Strong customer service skills
• Basic computer proficiency

Responsibilities

• Greet/meet potential members, providing a great customer experience
• Handle all front desk related tasks, info calls, checking members in, signing up new members, taking potential members on tours
• Facilitate member services issues and forward to Club Manager/Assistant Manager as needed
• Help maintain the neatness/cleanliness of the club

Job description

ComForCare Home Care in Minnesota is seeking a Front Desk/Member Services associate to greet potential members and provide a great customer experience at the club, sign up new members, and conduct tours. You will ensure a welcoming environment and support the member journey.

Responsibilities include handling front desk tasks, taking information calls, checking members in, and guiding changes to member accounts while coordinating with the Club Manager.