Member Services & Financial Solutions Specialist

The Alpha Kappa Alpha Sorority, Inc; Chicago (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

A community-focused financial institution in Chicago is seeking a Financial Services Representative to provide operational support and enhance customer experience. The role involves assisting members with account openings, ensuring compliance, and managing customer relationships. Candidates should have a bachelor's degree in finance or related field and strong customer service skills. This position offers opportunities for growth and is often in a fast-paced environment.

Qualifications

• 1-year experience in a financial services institution preferred.
• Excellent written and verbal communication skills.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Manage operational support to members and customers.
• Assist members in opening new accounts.
• Ensure compliance with regulations and procedures.

Skills

Customer service orientation

Communication skills

Detail-oriented

Organizational skills

Multi-tasking

Education

Bachelor's degree in finance or related field

Tools

Microsoft Office Suite

Financial software

Job description

A community-focused financial institution in Chicago is seeking a Financial Services Representative to provide operational support and enhance customer experience. The role involves assisting members with account openings, ensuring compliance, and managing customer relationships. Candidates should have a bachelor's degree in finance or related field and strong customer service skills. This position offers opportunities for growth and is often in a fast-paced environment.