Member Services Coordinator-36-Hour Week + Flexible Schedule

Catholic Mutual Group; Omaha (NE); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid holidays

Paid vacation

Paid sick leave

403(b) with company match

Life and AD&D insurance

Long-term disability

Continuing education

Medical, dental, vision insurance

36-hour work week with Friday off

Flexible scheduling after 90 days

Relaxed dress code

Descripción de la vacante

Catholic Mutual Group is seeking an Account Coordinator (Member Services Support Specialist) to provide administrative and customer service support to Account Managers and CMG members. This Omaha, NE based role emphasizes accurate documentation, timely responses, and cross-functional collaboration to ensure high-quality service.

The position supports preparation of client materials, policy changes, and overall member experience.

Formación

• 2+ years of customer service or office clerical experience.
• Insurance agency or related environment experience preferred.
• Strong verbal and written communication skills.

Responsabilidades

• Provide administrative and customer service support to Account Managers and members.
• Assist in the preparation of presentations, proposals, and other client materials.
• Issue certificates of insurance and process policy-related changes.
• Maintain accurate and organized electronic files and documentation.
• Respond to member inquiries with timely, professional service.
• Support special projects and initiatives as assigned.
• Perform routine office tasks to support departmental operations.
• Collaborate with team members to ensure efficient service delivery.

Conocimientos

Customer service

Attention to detail

Communication

Organizational skills

Teamwork

Independent work

Educación

High school diploma

Associate degree

Bachelor’s degree

Herramientas

Microsoft Office Suite

Descripción del empleo

Catholic Mutual Group is seeking an Account Coordinator (Member Services Support Specialist) to provide administrative and customer service support to Account Managers and CMG members. This Omaha, NE based role emphasizes accurate documentation, timely responses, and cross-functional collaboration to ensure high-quality service.

The position supports preparation of client materials, policy changes, and overall member experience.