Member Services Champ | Front Desk & Guest Experience

Crunch Fitness - Undefeated Tribe; Austin (TX); On-site; USD 16,531 - 19,286; Part time

Benefits offered by this job

PTO

Subsidized health insurance (for full-time positions)

Free gym membership

Job summary

A leading fitness franchise located in Austin, TX, is searching for a Member Services Representative to join their team. This role involves providing exceptional customer service while assisting with member engagement and facility operations. Candidates should have at least a high school diploma and prior experience in a service-oriented position. The job offers competitive hourly pay and opportunities for commission, along with various benefits including health insurance and a gym membership. Join us to help transform lives through fitness!

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Greets all members & guests with enthusiasm and kindness.
• Assists with membership and retail sales.
• Delivers on new member enrollment expectations.
• Maintains a professional and courteous disposition.
• Can navigate all stations of the front desk area.

Skills

Customer service orientation

Effective communication

Reading and writing proficiency

Education

High school diploma or GED

Job description

A leading fitness franchise located in Austin, TX, is searching for a Member Services Representative to join their team. This role involves providing exceptional customer service while assisting with member engagement and facility operations. Candidates should have at least a high school diploma and prior experience in a service-oriented position. The job offers competitive hourly pay and opportunities for commission, along with various benefits including health insurance and a gym membership. Join us to help transform lives through fitness!