Member Services Banker — On-Site at Waterloo

Scott Credit Union; Waterloo (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

11 paid holidays

PTO

401(k) with employer match

Medical, dental, vision, and life 보험

Short-Term Disability (including MLO)

Dress for your day

Team-friendly culture

Job summary

Scott Credit Union in Waterloo, IL is seeking a Financial Service Representative to join our Waterloo Branch. You will engage with members in-branch, on the phone, and via outbound calls to educate on products and resolve questions, delivering an exceptional member experience.

You will support a high-traffic branch, meet sales and service goals, and perform teller duties with accuracy. This on-site role offers full-time hours and a community-focused team environment with comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service experience.
• Personal computer experience to include Microsoft Office products.

Responsibilities

• Identify, educate, present and cross-sell SCU products and services to members.
• Meet individual sales and operational goals and assist branch team in achieving branch goals.
• Process financial transitions, open/close accounts, input and review loan applications, process deposits and withdrawals.
• Balance teller cash and reconcile terminal close reports.
• Perform OFAC screening and report positive matches to the BSA Group.

Skills

Customer service

Relationship building

Sales/upselling

Communication

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

Scott Credit Union in Waterloo, IL is seeking a Financial Service Representative to join our Waterloo Branch. You will engage with members in-branch, on the phone, and via outbound calls to educate on products and resolve questions, delivering an exceptional member experience.

You will support a high-traffic branch, meet sales and service goals, and perform teller duties with accuracy. This on-site role offers full-time hours and a community-focused team environment with comprehensive benefits.