Member Services Associate - Membership

Tucson Jewish Community Center; Tucson (AZ); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Paid training

Paid Sick time

Individual Membership

Staff Discounts

EAP

Job summary

The Tucson Jewish Community Center, Incorporated is seeking a Part-time Member Service Associate for the Membership department. The role focuses on delivering an exceptional experience to members, guests, and visitors, while handling registrations, inquiries, and CRM updates.

Schedule varies with up to 29 hours per week, including evenings and weekends. Pay rate is $15.95 per hour. Benefits include paid training, sick time, staff discounts, and employee assistance programs.

Qualifications

• HS Diploma or GED is required.
• Strong communication and customer service skills are essential.

Responsibilities

• greet and welcome members, guests and visitors and provide an exceptional experience.
• answer phones, emails, and inquiries; process registrations and memberships.
• assist with reservations and guest passes; verify insurance eligibility; update CRM notes/photos; cash handling.

Skills

Customer service

Clear communication

Education

HS Diploma or GED

Job description

Position Title: Member Service Associate. Program/Department: Membership. Part-time – Mon–Sun (times vary). Primary function: Ensure each member, guest, and visitor leaves the J feeling better than when they arrived; provide exceptional service to all who enter/call/email; serve as an ambassador leading to member acquisition.

Responsibilities

• maintain cleanliness/organization; greet and welcome; build relationships; provide exceptional experience; answer phones/emails; process registrations and memberships; sell/redeem guest passes; assist with reservations; verify insurance eligibility; update CRM notes/photos; cash handling; other duties as assigned.

Requirements

• HS Diploma or GED; clear, concise communication; excellent customer service skills.

Schedule

Schedule: Up to 29 hrs/week; 3–5 shifts/week; 4–6 hour shifts; weekend availability required; open availability preferred; provide availability with application; applications reviewed in order received.

Hours of Operation

Hours of operation: Mon–Thu 5:00am–9:00pm; Fri 5:00am–6:00pm; Sat–Sun 6:00am–6:00pm; hours subject to change.

Pay Rate

Pay Rate: $15.95/hour.

Benefits

• Paid training (2–3 weeks)
• Paid Sick time
• Individual Membership
• Staff Discounts
• EAP

Contact

Contact: Sylvia Ahumada, [e-mail].