Member Service Associate

YMCA of Greater Toledo; Sylvania Township (OH); On-site; USD 15,000 - 17,000; Part time

Benefits offered by this job

YMCA Membership

Paid Time Off

Job summary

YMCA of Greater Toledo is seeking a Part Time Member Service Associate at the Sylvania YMCA/JCC. You will greet members, assist with needs, and promote program offerings to ensure a welcoming and positive experience.

The role emphasizes evening and weekend availability and a friendly, helpful presence for all who walk through our doors. With responsibilities spanning membership details and program information, you’ll be the main point of contact for members, helping them feel connected to the Y

Qualifications

• High school diploma or equivalent is required.
• Previous customer service experience is a plus.
• Familiarity with basic computer software and tools.

Responsibilities

• Greet members and assist with their needs.
• Provide top-notch service and promote YMCA programs.
• Be the go-to person for membership options and branch details.
• Create a welcoming environment for all who enter the Y.
• Support evenings and weekend shifts.

Skills

Customer service

People skills

Education

High school diploma or equivalent

Tools

Basic computer software

Job description

Join our squad as a Part Time Member Service Associate at the Sylvania YMCA/JCC! You'll be the face of the Y, greeting members with a smile and helping them with any needs. This role is perfect for people who love connecting with others and creating a fun atmosphere. Plus, you get to be part of a team that's all about making a positive impact in the community. We are specifically looking for evenings and weekends.

At $11.00-$12.00 per hour, you'll be earning some extra cash while having a blast at work. Don't miss out on this exciting opportunity! You will have benefits such as YMCA Membership and the opportunity to earn Paid Time Off.

A little about us

Be a difference maker, with the YMCA of Greater Toledo. We are a Cause Driven community of collaborative, bold, fun, dedicated individuals, whose passion is the many children we guide, teach, and protect every day. Here, you'll find a dynamic environment and culture that is open, friendly, welcoming, and collaborative. Are you ready to be an inspiring, innovative force that makes a difference in the lives of children? Their future begins now. And so does yours.

Make a difference as a Member Service Associate

As a Part Time Member Service Associate at the Y, you'll play a key role in ensuring our members are happy and engaged. By providing top-notch service and promoting all the awesome programs we offer, you'll help members make the most out of their Y experience. Your in-depth knowledge of membership options and branch details will be crucial in assisting members with any questions they may have. Join our energetic team and be the go-to person for creating a welcoming environment for all who step through our doors.

Would you be a great Member Service Associate?

To thrive as a Part Time Member Service Associate at the Y, you'll need to have excellent customer service skills and be a pro at engaging with others. Having a high school diploma or its equivalent is a must, and any previous experience in customer service would be a major plus. Familiarity with basic computer software and tools will also come in handy in this role. If you're someone who's friendly, reliable, and ready to help our members have a stellar experience, then you're just the person we're looking for!

Our team needs you!

If you think this job is a fit for what you are looking for, great! We're excited to meet you!