Member Services Associate

VillaSport Athletic Club and Spa; Beaverton (OR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401K with company match

Complimentary club membership

Discounts on club products andservices

Job summary

VillaSport Athletic Club and Spa in Beaverton, OR is seeking an entry-level Member Services Desk position. You will deliver consistent service at the front desk, provide accurate information about club operations, and monitor the member services area in a fast-paced environment.

We value excellent phone skills, a service-oriented attitude, reliability, and teamwork. The role offers an hourly wage based on experience, plus a 401(k) with company match, complimentary club membership, and member

Qualifications

• Excellent phone skills; ability to handle intermittent heavy phones.
• Efficient, well-organized, able to handle a variety of duties simultaneously.
• Previous customer service experience.
• Five-star customer service skills.
• Good organizational skills.

Responsibilities

• Provide consistent quality service at the Member Services Desk.
• Offer accurate information regarding club operations.
• Monitor the Member Services Desk and related policies and procedures.

Skills

Phone skills

Customer service

Communication skills

Team player

Bilingual

Fast learner

Education

High school diploma

Tools

POS systems

Job description

Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us.If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that’s going places? Your journey starts here!POSITION SUMMARY:This is an entry-level position for someone who wants to learn and gain valuable experience. If you have various interests, enjoy serving in multiple roles, and want to work in a fun and dynamic atmosphere, apply today!The purpose of this position is to provide consistent quality service, accurate information regarding all areas of club operations, and to monitor Member Services Desk, including but not limited to policies and procedure.COMPENSATION AND BENEFITS INCLUDE:Hourly rate of pay, based on relevant experience to the role.401K with dollar for dollar match up to 4%.Complimentary club membership.Discounts on club products and services.QUALIFICATIONS:Excellent phone skills; ability to handle intermittent heavy phonesEfficient, well-organized, able to handle a variety of duties simultaneouslyPrevious customer service experienceBilingual a plusMinimum 16 years of age (certification requirements vary for café roles)Five-star customer service skillsExcellent communication skillsGood organizational skillsAbility to quickly learn new tasks or technologyEnjoy working in a fast-paced and varied environment where the customer is firstCommitted and flexibleOutgoing, friendly and able to work with and serve all kinds of peopleFast learner with a variety of interestsHigh energy with a positive outlook and can-do spiritTeam player who enjoys taking on new challengesProgress toward high school diploma or college degree preferredAdditional skills and certifications required may apply to work in various departments.For more information about VillaSport, please visit our website at www.villasport.com.EQUAL EMPLOYMENT OPPORTUNITYIt is the Company’s policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company’s needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.