Member Services Assistant

Bgcfdl; Wisconsin; On-site; USD 17,000 - 18,000; Part time

Job summary

Bgcfdl in Fond Du Lac, WI is seeking a Part Time Member Services Assistant for the school year. You will greet members and visitors, coordinate front desk activities, and support the Director of Member Services with clerical tasks and attendance tracking.

The role includes monitoring pickup/drop-off, assisting parents, and supervising youth in the waiting area, with hours around 3:00pm-7:00pm in school terms and more flexible times in summer.

Qualifications

• Greeting members, staff and visitors and assisting with general needs.
• Monitor pick-up/drop-off by managing the cell phone and assisting parents upon arrival.
• Maintain attendance and visitor logs; enter attendance into online data tracking systems.
• Answer telephones and provide general information or take messages.
• Care for front desk appearance and information postings.
• Supervise youth waiting area.

Responsibilities

• Oversee and participate in special programs and events.
• Attend staff meetings with necessary discussion items or reporting.
• Provide physical, social-emotional or academic support to members.
• Assist in or handle special assignments or other duties as assigned by supervisor.

Skills

Front desk

Greeting members

Clerical work

Data entry

Phone handling

Visitor management

Event support

Job description

Member Services Assistant# Member Services AssistantFond Du Lac, WI 54935## OverviewSalary Range$12.00 - $12.75 HourlyPosition TypePart Time## Description**PRIMARY FUNCTION:**Responsible for working the front desk, greeting members, staff and visitors and facilitating the pick-up and drop off process for members. Disseminates information and provides clerical and administrative support to Director of Member Services.**KEY ROLES (Essential Job Responsibilities):*** Ensure a safe and positive environment by controlling facility access, greeting members and visitors, disseminating information and helping them with general needs.* Facilitate the pick-up and drop off process by monitoring the cell phone and assisting parents upon arrival.* Maintain attendance and visitor logs and enter attendance into online data tracking systems.* Answer telephones, providing general information, referring callers to other staff or taking messages as necessary.* Responsible for maintenance and appearance of front desk areas, including information posting.* Supervise youth waiting in front area.**ADDITIONAL RESPONSIBILITIES:*** Oversee and/or participate in special programs and events.* Attend all staff meetings and trainings, prepared with items needed for discussion or reporting.* May provide physical, social emotional or academic support to members.* Assist in or handle special assignments or other duties as deemed necessary or important by supervisor.**EXPECTED HOURS OF WORK:*** School year program hours are 3:00pm-7:00pm. Typical work hours are between 2:00pm-7:00pm during the school year. Summer program hours are 9:00am-5:00pm. Typical work hours are between 9:00am-5:00pm during the summer.## QualificationsMust be 18 or older.