Member Services Assistant

Trilogy At Redmond Ridge LLC; Redmond (WA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Pines Bistro Café discounts

Spa services discounts

Job summary

Trilogy Cascade Club in Redmond, WA is seeking a friendly Part-Time Member Services Assistant to join our upscale, resort-style active-adult community. You’ll be the face at the front desk, help with member inquiries, event registrations, and basic administrative tasks.

This role also supports event setup/teardown and coordination with the Pines Bistro Café and Center For Well-Being Spa services. Work hours are Monday through Friday with some evenings, all in a welcoming club setting.

Qualifications

• Excellent interpersonal skills and a helpful, professional demeanor.
• Ability to handle administrative tasks accurately and on time.
• Experience supporting event logistics or gatherings is a plus.

Responsibilities

• Serve as the friendly face at the front desk and assist members with packages and inquiries.
• Manage incoming calls and route to appropriate departments, maintaining a professional tone.
• Process payments for event registrations and maintain organized records.

Skills

Interpersonal skills

Administrative support

Event logistics

Front desk

Job description

The Trilogy Cascade Club is hiring for a Member Services Assistant!

An upscale, resort-style, active-adult community

(Looking for a Part - Time Employee)

Pay rate: $20. 82 per hour

Position Overview:

We are seeking a versatile and dependable person to join the Trilogy team.

The ideal candidate blends exceptional interpersonal skills and work ethic to

support both our administrative operations and event logistics.

Key Responsibilities:

Member Services: Act as the professional face of the front desk, assisting

members with package pickups and inquiries.

Communications: Manage incoming phone system, ensuring all calls are

answered professionally and routed to the correct departments.

Administrative Support: Accurately process payments for event registrations

and maintain organized records.

Event Operations: Assist with the physical set-up and teardown of events,

including the manual movement of tables, chairs, and equipment.

Perks for working at Trilogy:

Discounts at the Pines Bistro Café & Center For Well-Being Spa Services

Monday - Friday: 8:00am - 9:00pm

Saturday: 8:00am - 8:00pm

Sunday: 10:00am - 6:00pm

Please note: On occasion events can extend through closing hours of the clubhou