Member Service Teller — Growth & Community Focus

Cal Coast Credit Union; Oceanside (CA); On-site; USD 26,000 - 36,000; Full time

Job summary

California Coast Credit Union seeks a friendly teller to handle routine transactions, assist members, and refer customers to financial professionals for additional products and services. The role emphasizes accurate cash handling, high-quality service, and adherence to policies.

The position requires strong communication, reliability, and the ability to achieve sales and service goals within a collaborative team environment at a California branch.

Qualifications

• High school diploma or equivalent is desired.
• Teller I: Previous sales, member service, and cash handling experience in a financial institution is preferred.
• Teller II: 1 year experience in a financial institution as a teller plus proven successful performance in sales, member service and cash handling.
• Teller III: 3 years experience in a financial institution as a teller plus proven successful performance in sales, member service and cash handling.

Responsibilities

• Process member transactions and requests accurately and timely.
• Greet members with a friendly, outgoing and positive demeanor.
• Ensure sales and service goals are met.
• Refer members to appropriate staff for sales opportunities.
• Adhere to cash, key and dual control policies and procedures.
• Adhere to security and robbery procedures.
• Complies with all other policies and procedures.

Skills

Cash handling

Sales

Member service

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Windows

Job description

California Coast Credit Union seeks a friendly teller to handle routine transactions, assist members, and refer customers to financial professionals for additional products and services. The role emphasizes accurate cash handling, high-quality service, and adherence to policies.

The position requires strong communication, reliability, and the ability to achieve sales and service goals within a collaborative team environment at a California branch.