Member Service Teller — Growth & Wellness Focus

California Coast Credit Union; La Mesa, Northern (CA, KY); Hybrid; USD 26,000 - 36,000; Full time

Benefits offered by this job

Wellness program

Employee Activity Program

Positive environment

Work-life balance

Job summary

California Coast Credit Union in La Mesa, CA is seeking a Teller I-III to deliver friendly service, process transactions, and promote financial products. You will handle cash, balance drawers, and refer members to Personal Financial Representatives.

The role emphasizes accuracy, customer service, and compliance with policies, including BSA/AML awareness. Training may include back-up support and occasional after-hours shifts.

Qualifications

• A high school diploma or equivalent is desired.
• Teller I: Previous sales, member service, and cash handling experience in a financial institution is preferred
• Teller II: 1 year experience in a financial institution as a teller plus proven successful performance in sales, member service and cash handling
• Teller III: 3 years experience in a financial institution as a teller plus proven successful performance in sales, member service and cash handling
• Excellent communication skills; sound judgment and attention to detail.
• Previous experience with Microsoft Windows applications is preferred.
• Ability to appear for work on time, follow directions from a supervisor, interact effectively with coworkers, understand and follow policies and procedures, and accept constructive criticism.
• Occasional Saturday, Sunday and evening shifts may be required to accommodate branch, Business Development and Community Relations functions.
• Ability to operate standard business machines such as computer, printer, fax, copier and telephonic devices.

Responsibilities

• Process member transactions and requests accurately and timely.
• Greet members with a friendly, outgoing and positive demeanor.
• Ensure sales and service goals are met.
• Refer members to appropriate staff for sales opportunities.
• Adhere to cash, key and dual control policies and procedures.
• Adhere to security and robbery procedures.
• Complies with all other policies and procedures.
• Ability to tolerate long periods of standing with occasional walking/sitting.
• Ability to use keyboard, mouse and other peripherals.
• Work is primarily performed within an office setting. Subject to standard background noise found in an office environment.

Skills

Excellent communication

Attention to detail

Punctuality

Cash handling

Education

High school diploma

Tools

Microsoft Windows

Job description

California Coast Credit Union in La Mesa, CA is seeking a Teller I-III to deliver friendly service, process transactions, and promote financial products. You will handle cash, balance drawers, and refer members to Personal Financial Representatives.

The role emphasizes accuracy, customer service, and compliance with policies, including BSA/AML awareness. Training may include back-up support and occasional after-hours shifts.