Member Service Teller — Elevate Customer Experience

Liberty Federal Credit Union; Newburgh (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus and incentives

Paid Holidays

Paid Time Off

Medical/Dental/Vision Insurance

401(k) retirement plan with matching

Group Term Life Insurance

Short Term and Long Term Disability

Tuition Reimbursement

Job summary

Liberty FCU in Newburgh, IN is seeking a full-time Teller/Member Service Representative for the Newburgh office. You will perform deposits, withdrawals, loan and card payments, and transfers with accuracy while delivering excellent member service.

As the MSR, you will greet members, promote bank products, maintain confidentiality, and assist with cash handling and vault duties. Hiring flexibility includes Saturdays and occasional travel to other offices.

Qualifications

• High school diploma or GED and 18+ years of age.
• Flexible schedule with potential travel to other office locations.
• Ability to stand for long periods and perform heavy lifting.
• 1–2 years of cash handling experience.
• Banking experience preferred.

Responsibilities

• Serve as the primary Member Service Representative (MSR).
• Handle deposits, withdrawals, loan payments, credit card payments, transfers, and shared branching transactions with high accuracy.
• Identify potential fraud and protect member information.
• Cross-sell products and services while meeting branch goals.
• Assist with night drop and vault duties; balance cash machines.
• Answer member inquiries by phone and greet customers in person.
• Maintain confidentiality and follow security procedures; complete required compliance training.

Skills

Cash handling

Customer service

Confidentiality

Banking experience

Flexibility

Physical endurance

Education

High School Diploma or GED

Job description

Liberty FCU in Newburgh, IN is seeking a full-time Teller/Member Service Representative for the Newburgh office. You will perform deposits, withdrawals, loan and card payments, and transfers with accuracy while delivering excellent member service.

As the MSR, you will greet members, promote bank products, maintain confidentiality, and assist with cash handling and vault duties. Hiring flexibility includes Saturdays and occasional travel to other offices.