Member Service Teller — Build Relationships & Grow

Teachers Federal Credit Union; Selden (NY); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Annual bonus program

Paid time off

401(k) company contribution

Dental & Vision premium covered

Tuition reimbursement

Credit card loan discounts

Job summary

Teachers Federal Credit Union in Selden, NY is hiring for a Teller who delivers friendly, accurate service while handling routine financial transactions. You will greet members, process deposits and withdrawals, verify identities, and cross-sell available products to help members reach their financial goals.

The role requires a high school diploma or GED, cash handling experience, and strong math, communication, and computer skills.

Qualifications

• A high school education or GED required
• Cash handling experience required
• Communication, interpersonal, customer service, mathematical, problem solving, multitasking and computer skills, and detail orientation required

Responsibilities

• Build/strengthen member relationships, greet members in a courteous/professional manner, and provide superior member service
• Process deposits, withdrawals, loan payments and other transactions
• Verify member identity/signatures, receive approval for transactions when appropriate and ensure the accuracy of amounts handled
• Sell negotiable items (e.g., money orders and official checks) and assist in daily proof
• Cross-sell products and services by advising members of rates, benefits and features
• Ensure the security of the workstation including cash and negotiable items, inform the supervisor when cash on hand exceeds prescribed limit and when additional cash is needed
• Balance Teller drawer daily by counting currency/coin/checks received, prepare Federal Reserve deposits, inventory negotiable items and resolve discrepancies
• Comply with company policies, procedures, guidelines
• Work in other branches as assigned
• Perform other duties as needed upon request by immediate supervisor

Skills

Cash handling

Customer service

Communication

Interpersonal skills

Mathematical

Problem solving

Multitasking

Computer skills

Detail orientation

Education

High school diploma or GED

Job description

Teachers Federal Credit Union in Selden, NY is hiring for a Teller who delivers friendly, accurate service while handling routine financial transactions. You will greet members, process deposits and withdrawals, verify identities, and cross-sell available products to help members reach their financial goals.

The role requires a high school diploma or GED, cash handling experience, and strong math, communication, and computer skills.