Member Service Specialist / Universal Banker — Full-Time

FAIRWINDS Credit Union; Sanford (NC); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

11 paid holidays

6% 401(k) match

Health Savings Account (HSA)

Zusammenfassung

FAIRWINDS Credit Union’s Downtown Sanford branch seeks a confident Member Service Specialist (Universal Banker) to greet members, handle teller and platform transactions, and open accounts. This on-site, full-time role blends friendly service with needs-based recommendations to support members’ financial freedom.

You will proactively refer deposits, loans, investments, and digital banking tools, uncover loan opportunities, build relationships through consultative conversations, and ensure

Qualifikationen

• Demonstrated success in a member-facing role.
• Previous banking experience required.
• Previous lending experience required.
• Strong knowledge of FAIRWINDS products, services, and digital platforms.
• Cross-sell, handle objections, and educate members.

Aufgaben

• Handle teller and platform transactions accurately and efficiently.
• Open new accounts and recommend relevant products and services.
• Build trust and deepen relationships through consultative conversations.
• Proactively refer deposits, loans, investment and insurance products, and digital banking tools.
• Actively generate loan opportunities through inbound, outbound, and referral-based efforts.

Kenntnisse

Customer service

Cross-selling

Communication skills

Organizational skills

Tools

Digital banking tools

Jobbeschreibung

FAIRWINDS Credit Union’s Downtown Sanford branch seeks a confident Member Service Specialist (Universal Banker) to greet members, handle teller and platform transactions, and open accounts. This on-site, full-time role blends friendly service with needs-based recommendations to support members’ financial freedom.

You will proactively refer deposits, loans, investments, and digital banking tools, uncover loan opportunities, build relationships through consultative conversations, and ensure