Member Service Specialist – Banking & Customer Experience

Communication Federal Credit Union; Ardmore (OK); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid holidays

401(k) match

Competitive pay

Performance incentive

Paid time off

Medical/dental/vision

Disability insurance

Life insurance

Long-term disability

FSAs

Tuition assistance

Employee perks

Job summary

Communication Federal Credit Union in Ardmore, OK is seeking a friendly Member Service Representative to deliver high-quality member experiences by processing teller transactions and assisting customers with financial needs. You will cross-sell CFCU products, build relationships with members, and work toward branch goals while maintaining accuracy and exceptional service in a fast-paced environment.

Typical schedule includes Mon-Fri with some Saturdays; prior cash handling and retail or

Qualifications

• High school diploma or GED required.
• At least 1 year in financial or retail sales/service.
• Cash handling experience preferred.

Responsibilities

• Process deposits, withdrawals, and loan payments accurately.
• Serve as primary contact and build relationships with members.
• Understand and cross-sell credit union products.
• Meet individual and branch goals for experience and cross-sells.

Skills

Customer service

Cash handling

Sales

Team player

Education

High school diploma or GED

Job description

Communication Federal Credit Union in Ardmore, OK is seeking a friendly Member Service Representative to deliver high-quality member experiences by processing teller transactions and assisting customers with financial needs. You will cross-sell CFCU products, build relationships with members, and work toward branch goals while maintaining accuracy and exceptional service in a fast-paced environment.

Typical schedule includes Mon-Fri with some Saturdays; prior cash handling and retail or