Member Service & Sales Banker

SmartRecruiters, Inc.; Fort Collins (CO); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

Short/Long Term Disability

Health Savings Account with company

Job summary

Ent Credit Union and Wings Credit Union are seeking a friendly Member Service Representative in Fort Collins. You will handle face-to-face member service, basic monetary transactions, and cross-sell opportunities while maintaining high accuracy and compliance with financial regulations.

This role emphasizes service quality, product knowledge, and career growth within a trusted community bank. You will work in a friendly team environment with a focus on member satisfaction, retention, and monthly

Qualifications

• High School Diploma or equivalent required.
• Minimum 6+ months customer service experience in financial services or retail delivery.

Responsibilities

• Provide quality member service through face-to-face interactions and basic monetary transactions.
• Meet monthly sales standards by offering products in deposits, lending, cards, investments, and business banking.
• Follow policies and financial regulations including BSA and CFPB; maintain accuracy and service quality.

Skills

Customer service

Cross-sell

Attention to detail

Communication skills

Math skills

Education

High School Diploma/G.E.D.

Tools

Microsoft Outlook

Web-based transactional systems

10-Key by touch

Job description

Ent Credit Union and Wings Credit Union are seeking a friendly Member Service Representative in Fort Collins. You will handle face-to-face member service, basic monetary transactions, and cross-sell opportunities while maintaining high accuracy and compliance with financial regulations.

This role emphasizes service quality, product knowledge, and career growth within a trusted community bank. You will work in a friendly team environment with a focus on member satisfaction, retention, and monthly