Member Service & Sales Associate

Mountain America Credit Union; Provo (UT); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Medical & Dental benefits

Paid time off

401K Matching

Tuition assistance

Professional development

Job summary

Mountain America Credit Union is seeking a part-time Teller to deliver exceptional member service, open and service accounts, and process routine transactions at the Provo, UT branch. You will engage members to understand their banking needs and promote MACU products and services.

The role involves cash handling, assisting with IRA/Certificates, and following branch procedures. Prior customer service experience and a valid driver’s license are required; training is provided.

Qualifications

• At least six months of customer service experience.
• High school diploma or equivalent required.

Responsibilities

• Provide exceptional member service by assessing needs and advising on MACU products and services.
• Maintain branch operations including cash handling, wire transfers, and card creation.
• Respond to member inquiries promptly and follow up to ensure resolution.
• Meet sales and service goals and actively prospect for additional member needs.

Skills

Customer service

Communication

Sales / cross-sell

Teamwork

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

Mountain America Credit Union is seeking a part-time Teller to deliver exceptional member service, open and service accounts, and process routine transactions at the Provo, UT branch. You will engage members to understand their banking needs and promote MACU products and services.

The role involves cash handling, assisting with IRA/Certificates, and following branch procedures. Prior customer service experience and a valid driver’s license are required; training is provided.