Member Service Representative Teller - Exeter NH

Service Federal Credit Union; Exeter (NH); In loco; USD 24.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

PTO & holidays

401k plan

Tuition reimbursement

Mental health support

Identity protection

Career growth

Descrizione del lavoro

Service Credit Union is seeking a Member Service Representative Teller in Exeter, NH to join our member-focused team. This role offers a path in banking with growth opportunities and a $750 sign-on bonus for joining our team.

You will handle teller transactions, open/close accounts, and provide outstanding service with accuracy and care. We offer competitive benefits, immediate PTO and holidays, health/dental coverage, 401k with company contributions, tuition reimbursement, and ongoing training

Competenze

• Cash handling experience desired.
• Excellent customer service skills.
• Strong verbal and written communication.
• Good organizational skills with proven ability to multi-task.

Mansioni

• Accurately process all transactions maintaining proper security and exercising good judgement.
• Open and close member accounts.
• Provide outstanding service, problem resolution and needs-based selling.
• Create a positive member experience every time through confidence and enthusiasm.
• Build and retain member relationships through service quality.
• Regular and reliable attendance is an essential function of this position.
• Perform other duties as assigned.

Conoscenze

Cash handling

Customer service

Verbal communication

Written communication

Multi-tasking

Formazione

High school diploma or equivalent

Descrizione del lavoro

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. FOR A LIMITED TIME, EARN A $750 SIGN-ON BONUS FOR JOINING OUR TEAM

Service Credit Union is seeking a Member Service Representative Teller. This role is a great step for anyone interested in a banking career with growth opportunities.

"Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience."

Pay: $21.00, flexible based on experience.

Benefits Include:

• Great health and dental benefits starting day one!
• PTO, long-term disability, and paid holidays.
• 401k with 8% company contribution after one year of employment.
• Paid leave policy after 12 consecutive months of employment.
• Free confidential mental health support program with Talkspace.
• Free identify theft protection through IdentityForce.
• Tuition reimbursement.
• Training and career growth opportunities.

A Day in the Life:

• Accurately process all transactions maintaining proper security and exercising good judgement.
• Open and close member accounts.
• Provide outstanding service, problem resolution and needs-based selling.
• Create a positive member experience every time through confidence and enthusiasm.
• Build and retain member relationships through service quality.
• Regular and reliable attendance is an essential function of this position.
• Perform other duties as assigned.

Experience and Qualifications:

• Cash handling experience desired.
• Customer service or retail experience preferred.
• Outstanding customer service skills.
• Excellent verbal and written communication skills.
• Good organizational skills with proven ability to multi-task.
• Ability to recognize and resolve member issues promptly, using courtesy and tact.
• High school diploma or equivalent required.

*Sign-on bonus of $750 paid in two installments: $300 paid after 90 days of employment. $450 paid after 180 days of employment.

At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.

Equal Opportunity Employer

Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

Who We Are

At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.