Member Service Representative Teller - Exeter NH

Service Credit Union; Exeter (NH); In loco; USD 26.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Great health and dental benefits

PTO, long-term disability, and paidhol

401k with company contribution

Tuition reimbursement

Training and career growth

Descrizione del lavoro

Service Credit Union in Exeter, NH is seeking a Member Service Representative Teller to join our team. You will handle day-to-day teller transactions with accuracy, assist members with accounts, and deliver outstanding service to support member solutions.

We offer a $21.00/hour pay rate that is flexible based on experience, plus a $750 sign-on bonus and a comprehensive benefits package. Regular attendance and member-focused service are essential.

Competenze

• Cash handling experience preferred.
• Customer service or retail experience preferred.
• Outstanding customer service skills.
• Excellent verbal and written communication skills.
• Good organizational skills with proven ability to multi-task.
• Ability to recognize and resolve member issues promptly with courtesy and tact.

Mansioni

• Process all transactions accurately while maintaining security and good judgement.
• Open and close member accounts.
• Provide outstanding service, problem resolution and needs-based selling.
• Create a positive member experience through confidence and enthusiasm.
• Build and retain member relationships through service quality.

Conoscenze

Cash handling

Customer service

Verbal & written communication

Multi-tasking

Organizational skills

Problem resolution

Formazione

High school diploma or equivalent

Descrizione del lavoro

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. FOR A LIMITED TIME, EARN A $750 SIGN-ON BONUS FOR JOINING OUR TEAM * Service Credit Union is seeking a Member Service Representative Teller. This role is a great step for anyone interested in a banking career with growth opportunities. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.” Pay: $21.00, flexible based on experience. Benefits Include:

• Great health and dental benefits starting day one!
• PTO, long-term disability, and paid holidays.
• 401k with 8% company contribution after one year of employment.
• Paid leave policy after 12 consecutive months of employment.
• Free confidential mental health support program with Talkspace
• Free identify theft protection through IdentityForce
• Tuition reimbursement.
• Training and career growth opportunities.

A Day in the Life:

• Accurately process all transactions maintaining proper security and exercising good judgement.
• Open and close member accounts.
• Provide outstanding service, problem resolution and needs-based selling.
• Create a positive member experience every time through confidence and enthusiasm.
• Build and retain member relationships through service quality.
• Regular and reliable attendance is an essential function of this position.
• Perform other duties as assigned.

Experience and Qualifications:

• Cash handling experience desired.
• Customer service or retail experience preferred.
• Outstanding customer service skills.
• Excellent verbal and written communication skills.
• Good organizational skills with proven ability to multi-task.
• Ability to recognize and resolve member issues promptly, using courtesy and tact.
• High school diploma or equivalent required.
• Sign-on bonus of $750 paid in two installments:

$300 paid after 90 days of employment. $450 paid after 180 days of employment. At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer