Member Service Representative, Teller

Jobtailor

Shallotte (NC)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Job summary

Jobtailor is seeking a Teller in Shallotte, NC, to help build member relationships through quality service and knowledgeable product guidance.

You will handle cash, balance daily transactions, and perform account updates while maintaining accuracy and excellent service in a fast-paced environment.

Qualifications

An Associate degree or other form of secondary education is preferred.
A high school diploma or GED is required.
Prior Teller or customer service experience is preferred but not required.
Strong communication skills.
Exceptional attention to detail.
Confidence in promoting appropriate products and services.
Ability to work effectively within a fast-paced environment.
Technical aptitude and experience with Microsoft programs.
Basic math skills.
Cash handling and customer service experience is preferred.

Responsibilities

Build member relationships through quality service experiences.
Answer member questions in a knowledgeable, professional manner.
Perform a variety of cash handling transactions.
Maintain appropriate knowledge of core systems and CCU’s products and services.
Present and explain beneficial products to members and assist in meeting their financial needs.
Utilize solid cash handling skills and procedural knowledge to effectively perform a variety of paying and receiving functions.
Answer questions and resolve problems for members by leveraging effective listening and quality service skills.
Perform file maintenance and account changes.
Balance daily transactions, verify cash totals, and investigate and resolve out-of-balance conditions.
Assume responsibility for other projects or duties as required or assigned.

Skills

Strong communication

Attention to detail

Customer service

Cash handling

Basic math skills

Education

High School Diploma

GED

Associate Degree

Tools

Microsoft Programs

Job description

Build member relationships through quality service experiences
Answer member questions in a knowledgeable, professional manner
Perform a variety of cash handling transactions
Maintain appropriate knowledge of core systems and CCU’s products and services
Present and explain beneficial products to members and assist in meeting their financial needs
Utilize solid cash handling skills and procedural knowledge to effectively perform a variety of paying and receiving functions
Answer questions and resolve problems for members by leveraging effective listening and quality service skills
Perform file maintenance and account changes
Balance daily transactions, verify cash totals, and investigate and resolve out-of-balance conditions
Assume responsibility for other projects or duties as required or assigned

Requirements

An Associate degree or other form of secondary education is preferred
A high school diploma or GED is required
Prior Teller or customer service experience is preferred but not required
Strong communication skills
Exceptional attention to detail
Confidence in promoting appropriate products and services
Ability to work effectively within a fast-paced environment
Technical aptitude and experience with Microsoft programs
Basic math skills
Cash handling and customer service experience is preferred

Core Competencies

Demonstrates strong cash handling skills and customer service experience while effectively building member relationships and promoting financial products. Possesses attention to detail and the ability to work in a fast-paced environment, ensuring accurate transaction processing and problem resolution.

Hard Skills