Member Service Representative

Paul Davis Restoration; Garden Grove (CA); On-site; USD 30,000 - 50,000; Part time

Job summary

Join an exciting and energetic fitness franchise where you can thrive in a fun, supportive environment! As a Member Service Representative, you'll engage with guests, provide exceptional customer service, and help create a welcoming atmosphere. With opportunities for professional growth and development, this role allows you to combine your passion for fitness with a vibrant community. Enjoy perks like a free gym membership and the chance to inspire others on their fitness journeys while having fun at work. If you're ready to make a difference and grow with a dynamic team, this position is perfect for you!

Benefits

Company parties

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Free gym membership

Fun fitness perks

Qualifications

• Outgoing, enthusiastic, and coachable personality required.
• Passion for fitness and helping others is essential.

Responsibilities

• Welcome guests and provide friendly member check-ins.
• Assist in membership and food/beverage sales.
• Maintain club cleanliness and provide excellent service.

Skills

Customer Service

Sales Skills

Fitness Enthusiasm

Team Collaboration

Education

CPR/AED Certification

Job description

Benefits:

• Company parties
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

Member Service Representative

HIGHLIGHTS

• FREE gym membership with all the amenities: Personal training, group fitness classes, hydromassage, tanning, unlimited gym access!
• Lively environment, versatile assignments, competitive atmosphere
• Room for growth
• Professional training and development
• PT sales commission

Would you like to work in a fun, high-energy gym environment, where you can develop sales and customer service skills with a supportive and positive culture? Encourage members, greet new guests, and compete with your teammates. You’ll never be bored with a variety of duties during your shift, and lots of fun fitness perks during your off time.

Welcome to Crunch Fitness!

We are a growing fitness franchise based in Southern California, that offers its employees state-of-the-art workout facilities, free membership, gym perks at over 400 Crunch locations, sales training, and room to grow within the company.

The Company

Crunch Fitness is a no-judgement zone where people from every background can join a community of positivity, energy, and fun-filled goal crushing! We are famous for our colorful personality and kickass group training programs.

• We are proud to be known for the great care we take with clients and employees alike.
• While we believe in the power of fitness to improve lives, we also know exercise is hard work and everyone can use a little more motivation. So we’ve fused fitness and entertainment so that we can make serious exercise fun.

The Position

We’re looking for a gregarious greeter and friendly, front desk fitness enthusiast, eager to care for our beautiful facility and serve our awesome Crunch members.

Requirements

• MUST be outgoing, enthusiastic, coachable, and full of energy!
• Must have a passion for fitness and helping others
• Preferred customer service, sales, and/or hospitality experience
• MSRs are expected to work 3 shifts per week, generally lasting around 4.5 hours each.
• CPR/AED Certification

Responsibilities

Your shifts will encompass a variety of assignments including but not limited to:

• Providing a warm welcome to all guests, delivering the friendliest member check-ins, and giving fun, informative, and results-focused club tours
• Cleaning and club maintenance
• Answering phones, and providing excellent customer service to all members
• Assisting in membership sales, food and beverage sales, and opening/closing POS drawer, completing opening/closing gym checklist
• Participating in meetings and club events

The Location

SIR Fitness is based in Southern California and franchise locations include Garden Grove, Huntington Beach, Fountain Valley, Tustin, San Clemente, Vista, Carmel Valley, Eastlake, Oceanside, and University Square. Our clubs are filled with the best strength and cardio equipment in the industry, including a functional training zone with turf, Olympic lifting platforms, group fitness studio, and tons of machines and free weights. We’re also proud to offer a Relax and Recover zone with hydromassage beds, tanning booths, and lounge. Some clubs also feature state-of-the-art cycle studios, 3D body scanner, and sauna. Our gyms also offer personal training and nutrition coaching, group fitness classes, and HIIT Zone classes.

Why Should You Apply?

• Can you imagine actually having FUN at work? Meet new people, encourage members, all while developing your sales and customer service skills
• Compete with your teammates while inspiring others on their fitness journey
• Be a part of a growing company with career advancement opportunities
• Conveniently enjoy the gym, classes, and recovery zone before and after shifts

Join our team today!