Member Service Rep II — Flexible Banking & Growth

Trumark Credit Union; Upper Darby (Delaware County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) with matching

Paid time off

Job summary

TRUMARK CREDIT UNION is seeking a Member Service Representative II - Floating to join our Upper Darby branch team. This role serves members across multiple locations, delivering extraordinary service while identifying financial needs and offering tailored solutions.

You’ll handle teller functions, assist with loan processes (excluding Home Equity and Mortgage), promote products, and support branches with a proactive, member‑focused approach. Flexibility for evenings/weekends is valued.

Qualifications

• High school diploma or equivalent is required; continuing education preferred.
• At least 1 year of branch or equivalent experience with a financial institution.
• Strong communication and organizational abilities.
• Proficiency with Microsoft Office applications.

Responsibilities

• Engage with members and identify financial needs.
• Promote Trumark products and programs to tailor solutions.
• Handle loan processes and assist with settlements (excluding Home Equity and Mortgage).
• Leverage technology to enhance member experiences.
• Perform teller functions and assist as a supervisor when needed.

Skills

Strong communication

Organizational abilities

Microsoft Office

Education

High school diploma or equivalent

Job description

TRUMARK CREDIT UNION is seeking a Member Service Representative II - Floating to join our Upper Darby branch team. This role serves members across multiple locations, delivering extraordinary service while identifying financial needs and offering tailored solutions.

You’ll handle teller functions, assist with loan processes (excluding Home Equity and Mortgage), promote products, and support branches with a proactive, member‑focused approach. Flexibility for evenings/weekends is valued.