Member Service Rep I (Part-Time) – Growth & Impact

AmeriCU; City of Auburn (NY); On-site; USD 27,000 - 34,000; Part time

Benefits offered by this job

Medical, dental, vision plans

Health Savings Account contributions

Paid time off and holidays

401(k) with employer match

Employee Assistance Program

Tuition reimbursement

Life Insurance and AD&D

Short-Term Disability

Team culture and events

Job summary

AmeriCU Credit Union is seeking a Member Service Representative I to deliver exceptional member experiences at our Auburn, NY location. You will support ITM technology interactions and teller transactions while building relationships with members.

This PT role offers growth opportunities and a culture focused on helping members achieve financial success, with overtime and incentive eligibility in a cooperative environment.

Qualifications

• Experience in customer service preferred.
• Ability to work in a fast-paced environment.
• Strong attention to detail and organizational skills.

Responsibilities

• Welcome and assist members in a professional, friendly manner.
• Process ITM interactions and teller transactions for members.
• Identify member needs and refer suitable credit union products.
• Document member interactions in the CRM accurately.

Skills

Customer service

Relationship building

Tech-savvy

Job description

AmeriCU Credit Union is seeking a Member Service Representative I to deliver exceptional member experiences at our Auburn, NY location. You will support ITM technology interactions and teller transactions while building relationships with members.

This PT role offers growth opportunities and a culture focused on helping members achieve financial success, with overtime and incentive eligibility in a cooperative environment.