Member Service Pro — Growth, Guidance & Community Impact

Golden1; California (MO); On-site; USD 30,307 - 34,440; Full time

Job summary

Golden1 is seeking a Member Service Specialist in Carmichael, California. In this role, you will process financial transactions, provide trusted guidance, and build relationships with members. The ideal candidate will have at least 1 year of experience in a cash handling service-oriented position, alongside a strong customer service background.

Golden1 offers a comprehensive total rewards compensation package, supportive workplace culture, and opportunities for career development.

Qualifications

• 1+ years of prior experience in a cash handling service oriented role required.
• 6+ months as a Member Service Specialist I or teller role at Golden 1 or another financial institution preferred.

Responsibilities

• Process and audit financial transactions maintaining a cash drawer.
• Provide services to members including check cashing and wire transfers.
• Engage members in consultative dialogue to identify financial needs.

Skills

Cash handling

Customer service

Fraud identification

Education

H.S. Diploma or GED

Job description

Golden1 is seeking a Member Service Specialist in Carmichael, California. In this role, you will process financial transactions, provide trusted guidance, and build relationships with members. The ideal candidate will have at least 1 year of experience in a cash handling service-oriented position, alongside a strong customer service background.

Golden1 offers a comprehensive total rewards compensation package, supportive workplace culture, and opportunities for career development.