Member Services & Financial Guidance Specialist

Golden1; Folsom (CA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Career development opportunities

Competitive compensation package

Job summary

Golden1 is seeking a Member Service Specialist in Folsom, CA, focusing on processing financial transactions and providing excellent customer service to members. You will handle operations such as deposits, withdrawals, and fraud reporting while ensuring compliance with financial regulations.

The ideal candidate should have a H.S. Diploma or GED and prior experience in a cash handling role. This position emphasizes member engagement and promoting financial solutions.

Qualifications

• 1+ years of prior experience in a cash handling service-oriented role required.
• 6+ months as a Member Service Specialist I or teller role at Golden 1 or another financial institution preferred.

Responsibilities

• Processes and audits financial transactions while maintaining a cash drawer.
• Provides services to members including cashier’s checks and wire transfers.
• Identifies and reports fraudulent activity according to procedures.

Skills

Cash handling

Customer service

Financial compliance

Education

H.S. Diploma or GED

Job description

Golden1 is seeking a Member Service Specialist in Folsom, CA, focusing on processing financial transactions and providing excellent customer service to members. You will handle operations such as deposits, withdrawals, and fraud reporting while ensuring compliance with financial regulations.

The ideal candidate should have a H.S. Diploma or GED and prior experience in a cash handling role. This position emphasizes member engagement and promoting financial solutions.