Member Service & Loans Specialist

Paycom - ATS; Orofino (ID); On-site; USD 45,000 - 65,000; Full time

Job summary

P1FCU in Orofino, ID seeks a customer-focused loan officer to help members with loans, accounts and banking services. You will educate members on available products, resolve questions, and refer complex issues to appropriate staff. Some sales goals are likely.

Responsibilities include opening and transferring IRAs, CDs, and performing ACH/wire setups, with backup teller support when needed. Strong Excel/office skills and compliance with laws are required.

Qualifications

• 3–5 years of similar or related experience or Loan Officer 1 level with proven loan bookings.

Responsibilities

• Assist members with loans, new accounts, and product information.
• Explain services and cross-sell related products.
• Open/transfer IRA certificates, CDs, and manage transfers/ACH.
• Provide backup support to tellers and handle notary tasks.

Skills

Customer service

Sales ability

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Excel

Banking software

PC & office equipment

Job description

P1FCU in Orofino, ID seeks a customer-focused loan officer to help members with loans, accounts and banking services. You will educate members on available products, resolve questions, and refer complex issues to appropriate staff. Some sales goals are likely.

Responsibilities include opening and transferring IRAs, CDs, and performing ACH/wire setups, with backup teller support when needed. Strong Excel/office skills and compliance with laws are required.