Member Service & Financial Wellness Advisor

ICCU; Coeur d'Alene (ID); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Matching 401K

Tuition Reimbursement

Employee Assistance Program

Employee Wellness Program

Paid Life Insurance

Awesome Culture

Job summary

ICCU is seeking a dedicated professional to assist members with financial success and provide top-notch service in Coeur d'Alene. Responsibilities include processing transactions, offering financial education, and meeting service expectations.

Candidates should possess strong customer service skills and the ability to handle cash with accuracy. This role emphasizes professionalism and teamwork while ensuring a positive member experience.

Qualifications

• High School Diploma or GED required.
• One year of customer service or relevant experience required.
• Knowledge of financial institution regulations preferred.

Responsibilities

• Maintain focus on helping members achieve financial success.
• Perform a wide range of member-generated transactions.
• Provide general information about Credit Union services.

Skills

Customer service

Attention to detail

Proficient math skills

Communication skills

Interpersonal skills

Education

High School Diploma or GED

One year customer service experience

Tools

Office machines

Standard office technology

Job description

ICCU is seeking a dedicated professional to assist members with financial success and provide top-notch service in Coeur d'Alene. Responsibilities include processing transactions, offering financial education, and meeting service expectations.

Candidates should possess strong customer service skills and the ability to handle cash with accuracy. This role emphasizes professionalism and teamwork while ensuring a positive member experience.