Member Service Expert — Banking Center (MSR II)

Atlanta Postal Credit Union; Atlanta (GA); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid Time-Off

401k plan

Long-term disability

Short-term disability

Company paid holidays

Job summary

Center Parc Credit Union is seeking a Member Service Representative II for the Atlanta area. You will assist members with daily banking needs, transfers, and account services in a busy contact center environment. This role emphasizes service quality and member satisfaction.

Requirements include at least 2 years in banking or credit union settings, strong data entry, and proficiency with MS Office. The position offers full-time status with an hourly pay range and a robust benefits package.

Qualifications

• Requires high school diploma or equivalent.
• 2 years transactional work experience in banking, financial services, or credit union.
• 10-Key calculator, typing and keying skills; proficient with MS Office.

Responsibilities

• Assist members with banking needs and transfer services.
• Open new accounts and assist with changes to existing accounts.
• Provide member support in a call center environment and resolve inquiries.

Skills

2 years banking experience

10-Key calculator

Typing & data entry

Microsoft Office

Education

High school diploma or equivalent

Associate’s degree (preferred)

Tools

Microsoft Office

Job description

Center Parc Credit Union is seeking a Member Service Representative II for the Atlanta area. You will assist members with daily banking needs, transfers, and account services in a busy contact center environment. This role emphasizes service quality and member satisfaction.

Requirements include at least 2 years in banking or credit union settings, strong data entry, and proficiency with MS Office. The position offers full-time status with an hourly pay range and a robust benefits package.