Member Service Champion (Float) - Impactful Banking

Visions Federal Credit Union; Wysox Township (PA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Pension Plan

401k Plan with company match

Flexible Paid Time Off (PTO)

Wellness Time Off (WTO)

Employee recognition program

Job summary

A member-oriented financial institution is seeking a Member Service Representative. The role requires prioritizing member needs, providing exceptional service, and conducting transaction processing. Candidates should possess strong customer service skills and a high school diploma with relevant experience. Work hours include regular weekdays and occasional Saturdays. The company offers competitive pay and generous benefits, including a retirement plan and paid time off. This position fosters a commitment to diversity and inclusion, encouraging applicants from all backgrounds.

Qualifications

• 1-3 years of related customer service experience.
• Ability to use standard office equipment effectively.
• Commitment to diversity and inclusion.

Responsibilities

• Greet members warmly and resolve concerns promptly.
• Identify opportunities and recommend products aligning with member needs.
• Conduct cash handling and transaction processing.

Skills

Customer service skills

Proficiency in Microsoft Office

Cash handling

Education

High school diploma

Associate degree (preferred)

Job description

A member-oriented financial institution is seeking a Member Service Representative. The role requires prioritizing member needs, providing exceptional service, and conducting transaction processing. Candidates should possess strong customer service skills and a high school diploma with relevant experience. Work hours include regular weekdays and occasional Saturdays. The company offers competitive pay and generous benefits, including a retirement plan and paid time off. This position fosters a commitment to diversity and inclusion, encouraging applicants from all backgrounds.