Member Service Banker - On-site with Growth Path

Scott Credit Union; O'Fallon (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid holidays and PTO

401(k) with match

Medical/dental/vision & life insurance

Short-term disability

Tuition reimbursement

Dress for your day

Career advancement

Team-oriented culture

Job summary

Scott Credit Union is hiring a Financial Service Representative for the O’Fallon, IL branch. The role centers on delivering exceptional member service, educating customers on SCU products, and supporting branch goals.

It requires handling teller duties, deposits, withdrawals, and account maintenance in a fully on-site setting. Ideal candidates bring at least a year of customer service experience, a high school diploma, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service experience.
• Microsoft Office proficiency.

Responsibilities

• Identify and educate members on SCU products and services.
• Meet individual sales and operational goals.
• Process financial transactions including deposits, withdrawals, and account openings/closes.
• Balance teller terminal cash and reconcile at close.
• Perform OFAC checks and assist with CTR/SAR compliance.
• Provide prompt, professional member service and resolve concerns.

Skills

Customer service

Teller duties

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Scott Credit Union is hiring a Financial Service Representative for the O’Fallon, IL branch. The role centers on delivering exceptional member service, educating customers on SCU products, and supporting branch goals.

It requires handling teller duties, deposits, withdrawals, and account maintenance in a fully on-site setting. Ideal candidates bring at least a year of customer service experience, a high school diploma, and proficiency with Microsoft Office.