Member Service Associate I - Friendly Banking, Career Growth

Apple Federal Credit Union; Fairfax (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with employer match

Paid time off and 11 paid federal holi

Paid volunteer time

Tuition reimbursement and ongoing培训

Annual TEAM Bonus plan

Job summary

Apple Federal Credit Union in Virginia seeks a Member Services Associate to perform teller and member service duties, handling deposits, withdrawals, and inquiries with courtesy and accuracy.

You'll uphold The Apple Way, meet training requirements, and identify cross-sell opportunities while delivering friendly, professional service in a community-oriented environment. The role emphasizes accuracy, compliance with BSA policies, and teamwork within a branch network across Northern Virginia.

Qualifications

• Minimum 12 months financial institution or cash handling experience.

Responsibilities

• Greet and assist members with deposits, withdrawals, and account transfers.
• Provide information on products and services; cross-sell where appropriate.
• Process transactions accurately and balance cash drawer daily.
• Handle loan payments and insurance or other related transactions.
• Maintain compliance with Bank Secrecy Act and security policies.

Skills

Customer service

Cash handling

Interpersonal communication

Attention to detail

Mathematical ability

PC proficiency

Education

High school diploma or GED

Tools

Symitar

Synapsys MRM

Job description

Apple Federal Credit Union in Virginia seeks a Member Services Associate to perform teller and member service duties, handling deposits, withdrawals, and inquiries with courtesy and accuracy.

You'll uphold The Apple Way, meet training requirements, and identify cross-sell opportunities while delivering friendly, professional service in a community-oriented environment. The role emphasizes accuracy, compliance with BSA policies, and teamwork within a branch network across Northern Virginia.