Member Service Associate I: Banking & Transactions

Indiana Members Credit Union; Beech Grove (IN); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Indiana Members Credit Union seeks a Universal Member Service Representative I in Beech Grove, IN. This role focuses on delivering exceptional member service by handling advanced account maintenance and financial transactions within a retail branch environment.

Responsibilities include processing transactions, researching inquiries, opening/closing accounts, and cross-selling IMCU products, while maintaining accuracy, compliance, and strong interpersonal communication under pressure.

Qualifications

• High school diploma or GED required.

Responsibilities

• Accurately process member and non-member transactions.

Skills

Exceptional interpersonal and comms

Attention to detail

Multi-tasking

Cash handling

Problem solving

Customer service

Education

High school diploma or GED

Teller training with IMCU

Tools

Core banking system (Evolve)

Synapsys

Job description

Indiana Members Credit Union seeks a Universal Member Service Representative I in Beech Grove, IN. This role focuses on delivering exceptional member service by handling advanced account maintenance and financial transactions within a retail branch environment.

Responsibilities include processing transactions, researching inquiries, opening/closing accounts, and cross-selling IMCU products, while maintaining accuracy, compliance, and strong interpersonal communication under pressure.