Member Sales Specialist

Energy Fitness; New York (NY); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Complimentary 1:1 personal training

Complimentary full access toFacilities

Discount on apparel and merchandise

Healthcare reimbursement plan

Job summary

Energy Fitness is seeking a Member Sales Specialist for evening and weekend shifts in New York. You will drive lead generation, onboard new members, book tours and trials, and follow up to convert prospects.

You will also engage members post-signup, schedule coaching sessions, and ensure a top-notch club experience. Responsibilities include meeting sales goals, delivering excellent member experiences, and supporting management.

Qualifications

• Strong critical thinking ability with great multi-tasking skills required.
• Create and build strong relationships with people.
• Passion for helping people feel healthy, happy and strong.
• Doesn’t mind rejection, rather sees it as a step to getting a yes.
• Self motivated and driven to achieve set goals.

Responsibilities

• Lead generation and nurturing: networking, community outreach, referrals, phone calls, emails, texts, etc.
• New member signups
• Tour and Trial Booking
• Trial follow up and conversions
• Creating and executing internal referral lead generation program
• Continued support, interactions, and communication with members after signup, driving engagement and progress
• Assist members with scheduling their 1-1 fitness coaching appointments and signature studio classes
• Ensure that members check in when arriving to the facility, while monitoring status of member programs
• Maintain the cleanliness and order of the front desk area and ensure the members have a great club experience
• Meet club sales & lead goals
• Provide a great member experience
• Assist management as needed
• Ensure members are giving an NPS score of 8 or higher

Skills

Relationship building

Multi-tasking

Customer service

Tech savvy

Tools

Club management software

Job description

Job Description

Job Description

Benefits

• 401(k)
• Employee discounts
• Health insurance
• Paid time off

Member Sales Specialist - Evenings and Weekends

Are you ready to be a part of the most supportive fitness family in the world? We are excited to meet you and invite you to build a career in the fitness industry!

Member Sales Responsibilities

• Lead generation and nurturing: networking, community outreach, referrals, phone calls, emails, texts, etc.
• New member signups
• Tour and Trial Booking
• Trial follow up and conversions
• Creating and executing internal referral lead generation program

Member Relations Responsibilities

• Continued support, interactions, and communication with members after signup, driving engagement and progress
• Assist members with scheduling their 1-1 fitness coaching appointments and signature studio classes
• Ensure that members check in when arriving to the facility, while monitoring status of member programs
• Maintain the cleanliness and order of the front desk area and ensure the members have a great club experience

Objectives

• Meet club sales & lead goals
• Provide a great member experience
• Assist management as needed
• Ensure members are giving an NPS score of 8 or higher

Required Skills, Knowledge & Abilities:

• Strong critical thinking ability with great multi-tasking skills required
• Create and build strong relationships with people
• Passion for helping people feel healthy, happy and strong
• Doesn’t mind rejection, rather sees it as a step to getting a yes
• Self motivated and driven to achieve set goals
• Prefers working with a team that becomes a second family
• So passionate about helping people stay healthy that overcoming their objections, fears and hesitations comes naturally
• Good with technology and software

Position Requirements

• 2 years sales experience minimum (prefer 5 years)
• Full and part time positions available (minimum 20 hours per week)
• Morning, evening and weekend hours will be required as necessary
• Must be career minded and desire to grow with the company long term

Total On Target Earnings - $22-$30 an hour

Perks

• Complimentary 1:1 personal training session weekly
• Complimentary full access to facilities and amenities
• PTO Based on hours worked
• Discount on apparel and merchandise
• Healthcare reimbursement plan