Member Relationship Representative

Northland Area Federal Credit Union; Alpena, Northern (MI, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Incentive pay

Annual bonuses

Paid training

Amazing benefits package

Real advancement opportunities

Job summary

Northland Area Federal Credit Union in Alpena is seeking a Full Time Member Relationship Representative to be the face of the credit union, delivering outstanding service and handling daily financial transactions with accuracy. You will meet member education and service goals and promote a wide range of products to help members thrive in a fast-paced, people-focused role.

If you love helping people, have customer service or financial experience, and hold a valid driver's license, you're

Qualifications

• Must possess and maintain a valid driver’s license.
• Previous credit union, financial institution, cash handling or customer service experience preferred.

Responsibilities

• Be the face of the credit union, delivering outstanding service.
• Handle daily financial transactions with accuracy.
• Meet member education and service goals.
• Promote a wide range of products to help our members thrive.

Skills

Customer service

Cash handling

Sales experience

Job description

Your Next Career Move Starts Here!

We are seeking candidates for a Full Time, Member Relationship Representative position at our Alpena location.

Ready to turn everyday conversations into financial success stories? We're looking for someone who loves helping people and wants to grow with a team that truly values exceptional service.

What is The Role? To b

be the face of our credit union! Deliver outstanding service, handle daily financial transactions with accuracy, meet member education and service goals, and promote a wide range of products that help our members thrive—all in a fast‑paced, people‑focused role.

You're Perfect If You:

• Love helping people solve problems
• Have an eye for detail
• Bring warmth and professionalism to every interaction
• Have customer service or financial experience (bonus points!)

Why You'll Love It Here:

• Member Education goals that actually make sense
• Incentive pay + annual bonuses + paid training
• Real advancement opportunities
• Amazing benefits package

Qualifications

Must possess and maintain a valid driver’s license + previous credit union, financial institution, cash handling, customer service, sales or related experience preferred.

Ready to make banking better? Your members are waiting!

Check us out at: Careers - Northland Area FCU

Equal Opportunity Employer #YourCareerStartsHere #BankingJobs #CreditUnion #NowHiring