Member Relations Specialist

Alohapacific; Honolulu (HI); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Hiring bonus $1000

Job summary

Alohapacific in Honolulu is seeking a Member Relations Specialist to deliver top-tier service to members, assist with new accounts and loans, and support branch operations. The role involves cross-selling products, handling teller transactions, and contributing to branch goals.

The position requires a High School Diploma, about 2 years of related experience or training, and at least 6 months of underwriting experience, with ability to analyze credit reports and knowledge of bank underwriting.

Qualifications

• High School Diploma required; two (2) years related experience and/or training; or equivalent combination of education and experience.
• Six (6) months underwriting experience required; ability to analyze/understand credit reports and possess basic knowledge of bank underwriting.
• Knowledge in the use of word processing and spreadsheet programs.

Responsibilities

• Provide members the highest level of service, assist with new accounts and loans, cross-sell products and services, complete teller transactions and branch operational tasks.
• Assist in daily, weekly, and monthly planning and execution of activities to help the branch reach annual sales, growth, and service goals.
• Demonstrate commitment to quality service, professionalism, integrity, enthusiasm, respect, and a positive attitude.

Skills

Credit analysis

Bank underwriting basics

Spreadsheet programs

Education

High School Diploma

Two years related experience

Underwriting experience (6 months)

Tools

Word processing

Spreadsheet programs

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Member Relations Specialist

2 days ago Requisition ID: 1485

Salary Range: $18.84 To $26.37 Hourly

$1000 HIRING BONUS

JOB SUMMARY

Responsible for providing members the highest level of service, assisting them with new accounts and loans, cross selling of products and services, completing teller transactions and branch operational tasks. Assists in the daily, weekly, and monthly planning and execution of activities and assignments to help the branch stay on target to reach its annual sales, growth, and service goals. Demonstrates commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and positive attitude to achieve the highest standards of member service when performing duties and assignments.

QUALIFICATIONS

EDUCATION and/or EXPERIENCE

High School Diploma required; two (2) years related experience and/or training; or equivalent combination of education and experience. Six (6) months underwriting experience required; ability to analyze/understand credit reports and possess basic knowledge of bank underwriting. Knowledge in the use of word processing and spreadsheet programs.

LICENSES/CERTIFICATIONS

Must be able to obtain NMLS (Nationwide Mortgage Licensing System and Registry) within six (6) months, no later than one (1) year.

Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.