Member Programs Specialist - Engagement & Support

ADP, Inc.; San Diego (CA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Free snacks

Free weekly lunch

3 days onsite, 2 days offsite

16 days of PTO + 12 holidays

Work from home two days per week

Job summary

Vistage is seeking a Program Specialist in San Diego to provide day-to-day operational and administrative support across the Strategic Planning, Business Valuation, and Transaction Center resources. You will coordinate onboarding, track usage metrics, and help drive adoption among members and Chairs.

The role emphasizes collaboration with internal stakeholders, content updates across platforms, and ongoing program improvements, with a focus on delivering timely, accurate resources.

Qualifications

• Bachelor’s degree or equivalent required.
• 5+ years in product support, relationship management, customer service or related role.
• Strong written and verbal communication, able to engage with C‑Suite audiences.

Responsibilities

• Respond to general inquiries across programs and provide timely, accurate responses.
• Track session requests and support scheduling and communications.
• Assist onboarding of members and Chairs onto platforms and resources.

Skills

Communication skills

Cross-functional collaboration

Project management

Content drafting

Training and onboarding

Education

Bachelor’s degree or equivalent

Tools

Office 365 Suite

SharePoint

Salesforce

WordPress

Job description

Vistage is seeking a Program Specialist in San Diego to provide day-to-day operational and administrative support across the Strategic Planning, Business Valuation, and Transaction Center resources. You will coordinate onboarding, track usage metrics, and help drive adoption among members and Chairs.

The role emphasizes collaboration with internal stakeholders, content updates across platforms, and ongoing program improvements, with a focus on delivering timely, accurate resources.