Policy Servicing & Member Support Specialist

Auto Club Of Southern Calif; Santa Clarita (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage

401(k) + Pension

Tuition assistance

Floating holidays & PTO

Parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Of Southern Calif seeks an Insurance Service Specialist to support insurance agents and members in branch offices. You will assist members with questions, payments, counseling, and changes to Property & Casualty policies, delivering legendary service and maintaining accurate records.

The role includes training programs and opportunities for career development, with a starting hourly wage in the published range and eligibility for incentive programs based on performance.

Qualifications

• High school diploma or equivalent required.
• Sales experience strongly preferred.
• Proficient in Microsoft Office software products.
• Excellent communication and interpersonal skills, with superior organizational abilities.
• Ability to obtain a Property & Casualty License.

Responsibilities

• Maintenance and servicing of insurance policies.
• Verifying new business applications.
• Processing insurance and membership payments.
• Updating electronic member information.
• Maintaining filing systems and typing.

Skills

Customer service

Microsoft Office

Communication

Interpersonal skills

Licensing readiness

Education

High school diploma or equivalent

Job description

Auto Club Of Southern Calif seeks an Insurance Service Specialist to support insurance agents and members in branch offices. You will assist members with questions, payments, counseling, and changes to Property & Casualty policies, delivering legendary service and maintaining accurate records.

The role includes training programs and opportunities for career development, with a starting hourly wage in the published range and eligibility for incentive programs based on performance.