Member Growth & Marketing Coordinator

Oconomowoc; Town of Oconomowoc (WI); Presencial; USD 42 000 - 60 000; Tempo integral

Resumo da oferta

The Oconomowoc Area Chamber of Commerce seeks a dynamic Membership & Marketing Coordinator to support member benefits, engagement, marketing communications, and events. The role focuses on relationship building, content creation, and collaborative teamwork to deliver value to Chamber members.

The ideal candidate will manage member onboarding, communication across channels, newsletter production, website updates, and event logistics, while maintaining strong member records and branding

Qualificações

• Bachelor's degree or equivalent in marketing, communications, business, public relations, or related field (preferred).
• Experience in marketing, communications, customer service, event planning, membership organizations, or nonprofit organizations.
• Strong written and verbal communication skills.
• Experience managing social media platforms and creating digital content.
• Ability to write professional newsletters, emails, and promotional materials.
• Experience with website management and content updates.
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency with Microsoft Office and Canva.
• Ability to work independently while contributing effectively as part of a team.

Responsabilidades

• Serve as a primary resource for new and existing Chamber members.
• Coordinate new member onboarding and ensure members are aware of and utilizing Chamber benefits.
• Fulfill member benefits and opportunities, including directory listings, promotional opportunities, sponsorship recognition, and event participation.
• Maintain regular communication with members to increase engagement and satisfaction.
• Support membership retention efforts by building strong relationships and responding to member needs.
• Maintain accurate member records within the Chamber database.
• Manage the Chamber's social media platforms, including content development, scheduling, and engagement.
• Create compelling content that promotes Chamber programs, events, members, and community initiatives.
• Develop and distribute email communications, newsletters, and member updates.
• Coordinate the production of the Chamber's regular newsletter.
• Ensure consistent branding and messaging across all marketing channels.
• Capture and share member success stories and Chamber impact throughout the community.
• Manage and update Chamber website content.
• Maintain event information, member listings, and community resources on the website.
• Monitor website content for accuracy and relevance.
• Identify opportunities to improve digital member engagement and communication.
• Plan and execute Chamber networking events, business education programs, ribbon cuttings, and member engagement activities.
• Coordinate event logistics including registration, promotion, communications, and vendor relationships.
• Support sponsorship fulfillment and event follow-up activities.
• Attend Chamber events and represent the organization professionally.
• Assist with general office operations and member inquiries.
• Answer phones and provide exceptional customer service.
• Support Chamber initiatives and special projects as needed.
• Collaborate with Chamber staff to achieve organizational goals and deliver a positive member experience.

Conhecimentos

Communication skills

Relationship-building

Content creation

Social media management

Newsletter writing

Website management

Organizational skills

Team player

Formação académica

Bachelor's degree or equivalent in marketing, communications, business, public relations, or related field

Ferramentas

Canva

Microsoft Office

Content Management System (CMS)

Descrição da oferta de emprego

The Oconomowoc Area Chamber of Commerce seeks a dynamic Membership & Marketing Coordinator to support member benefits, engagement, marketing communications, and events. The role focuses on relationship building, content creation, and collaborative teamwork to deliver value to Chamber members.

The ideal candidate will manage member onboarding, communication across channels, newsletter production, website updates, and event logistics, while maintaining strong member records and branding